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karen williams

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What's Happening Now

July 31, 2010 2:32 am

The public desperately needs the protection of regulated full disclosure of the total price of a ticket on all advertisements of any kind (on air broadcasts, in printed publications, on line). I can’t tell you how many times I have committed to an on line ticket purchase I thought was a bargain only to discover a laundry list of undisclosed fees tacked on at a point after I could not back out of the purchase. What in heaven’s name is a ” destination fee”? An extra charge for being delivered to the place for which I have purchased transportation? That’s like being charged a “food fee” in addition to the cost of a meal at a restaurant.

July 31, 2010 12:09 pm

Thank you for the comment, Karen Williams. The DOT appreciates hearing about the impact of the current system.


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